About PÖTTINGER Ireland Founded in 1871, PÖTTINGER is a family-owned company with a long tradition of innovation and success in agricultural machinery. As a leading manufacturer of grassland, tillage and digital farming solutions, we are committed to supporting our customers and dealer partners with industry-leading products and service. PÖTTINGER Ireland is continuing to grow, and we are seeking an enthusiastic and customer-focused Aftersales Service aManager to join our team. Reporting directly to the General Manager, you will play a key role in supporting our dealer network, driving customer satisfaction, and promoting the PÖTTINGER brand throughout Ireland.
Aftersales Service Manager / Location: Ireland
Working place: Ireland
Your tasks:- Be the primary aftersales and product support specialist for PÖTTINGER dealers throughout Ireland.
- Provide technical support and guidance across product sales, aftersales processes and warranty matters.
- Build strong relationships with dealers, customers and stakeholders at all levels through effective customer relationship management (CRM).
- Support the continued development and performance of the dealer network within your territory.
- Plan, organise and deliver specialist product demonstrations, dealer events, customer training sessions and machinery handovers.
- Coordinate and attend agricultural shows, exhibitions, open days and promotional events.
- Work closely with the sales and marketing teams to create and execute sales promotion activities and campaigns.
- Collaborate with the Aftersales department at PÖTTINGER headquarters in Austria to ensure best-in-class technical support and service delivery.
- Coordinate the deployment, maintenance and movement of demonstration and promotional machinery.
- Monitor customer feedback and market trends, helping identify opportunities to improve products, services and dealer performance.
Your profile:
- Strong knowledge of the agricultural industry and practical experience with agricultural machinery.
- Agricultural engineering, agricultural mechanic or similar technical qualification preferred.
- Proven ability to build and maintain strong customer and dealer relationships.
- Excellent communication, presentation and interpersonal skills.
- Strong organisational and time management skills with the ability to work independently.
- Good IT skills and confidence using CRM systems
- Self-motivated, proactive and willing to travel extensively throughout Ireland.
- Strong problem-solving skills and a customer-focused approach.
- Full clean driving licence.
Our offer:
- Full product and technical training.
- Competitive salary and benefits package.
- Opportunity to work with a globally recognised, family-owned agricultural machinery manufacturer.
- Secure, full-time position within a successful and growing business.
- Company vehicle.
- Supportive Irish and international team environment.
- Career development opportunities within the wider PÖTTINGER Group.
Apply Now Discover a rewarding career with PÖTTINGER Ireland and become part of a team committed to helping farmers succeed. Please send your CV and cover letter to Diarmuid.Claridge@poettinger.at
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